Terms & Conditions

These terms and conditions apply to all orders placed by the customer (referred to as “you” or “your”) with Bokart glass (“Bokart” “us” or “we”), at www.bokart.glass (“website”). Please read our Terms and Conditions carefully before placing any orders on the website. By placing an order, you agree and accept these Terms and Conditions. We may modify these Terms and Conditions occasionally, should you not agree with the Terms and Conditions or are unclear with any aspect please contact us on info@bokart.hr.

PRODUCT AVAILABILITY

We make every effort to display accurate stock availability on the website but stock levels are subject to change without notification.

REGISTERING

To be able to place an order from our website you will be asked to register. You must provide your name, email address and a password to register. You are required to provide information that is true, accurate and current. If any of your registration details change please update this on the website or notify us on info@bokart.hr You will be asked to provide a password when registering and this should be kept secure at all times.

COMPLETING AN ORDER

Before completing an order you can review your order including total price and shipping charges. Once you submit your order by pressing confirm in checkout you have agreed to pay the total amount due and have agreed to the terms and conditions.

PAYMENT

We accept only direct bank transfer.

Payment for your order is taken at the time your order is placed. The currency used is EU (EUR). VAT is included in all our prices.

You are required to provide payment details that are valid and correct and you confirm that you are the person referred to in the billing information provided. Bokart glass reserve the right to cancel sample orders if they do not meet all or any of the security requirement and to restrict multiple quantities or an item, or of orders being shipped to any one customer or postal address.

ORDER CONFIRMATION

You will receive an online confirmation on your screen once your order has been placed, as well as an email confirmation.

CHANGES TO YOUR PLACED ORDER

We aim to deliver orders as quickly as possible so once your order has been placed we are unable to make changes to your order. If you wish to change a placed order you must contact us as soon as possible at samples@bokart.hr or call on +385 99 833 33 42.

PRICING

All prices are displayed in EURO (€/EUR). All prices exclude shipping fees which will be added in checkout and will differ based on which country your order is shipped to. You can select shipping country in checkout.

Any customs or import duties are charged once a parcel reaches the destination country. Any additional charges must be paid by the recipient of the parcel. Unfortunately we do not have any control over these charges and advise you contact your local customs office for current charges before placing the order.

DELIVERY

We will dispatch approved orders as quickly as possible but delivery timescales will be dependent on the delivery method chosen in checkout. Delivery times vary depending on country. We cannot be held responsible for any delays caused by destination customs clearance processes.

If we are unable to dispatch all or part of an order due to stock or other reasons, we will inform you as quickly as possible. In this case, you will be able to cancel the order and a refund for the full order amount, including shipping will be provided to you.

YOUR RIGHT TO CANCEL AN ORDER

You have the right to cancel your order in writing within 7 days of delivery of the goods. You will need to return the item(s) by post. Once returned we will refund all items undamaged.